Trades & property

Turn missed calls into properly qualified jobs and viewings.

Answer while your team is on site or out on viewings, capture the details that actually matter, and route each enquiry by area, urgency and availability.

Tailored and scoped per business — we agree what can be automated before you commit to anything.

Typical calls

  • “My boiler's leaking, can someone come out?”

    Captures the fault, address and access details, then follows your own rule for what counts as an emergency.

  • “I'd like a valuation on my house in Pocklington.”

    Takes the property details and preferred times, and checks the area is one you cover before promising anything.

  • “Can I book a viewing on the flat on Railway Street?”

    Collects the enquiry for your negotiator, or requests a time from a calendar we have connected and tested.

A front desk that follows your way of working.

Captures job type, location, urgency and contact details in one natural conversation.

Qualifies landlord, vendor, buyer and tenant enquiries using your own process.

Transfers priority calls or leaves a clear, structured message for follow-up.

What it can handle

New leads

Asks the practical questions your estimator or negotiator needs before anyone rings back.

Appointments

Requests valuations, viewings, surveys or call-backs against calendars we have connected and tested.

Out of hours

Separates genuine emergencies from work that can wait for office hours, using your definitions.

Built around your systems

We connect only to systems that expose suitable access, and we test every write path before launch. Your existing CRM and calendar stay authoritative.

Clear boundaries

It does not promise a quote, an attendance time or a property's status unless a connected system provides it. Anything else becomes a message or a transfer.

Common questions

Can it price a job?
No, unless you have given it fixed published prices. Anything variable becomes a qualified enquiry with the details your team needs to quote properly.
Can it book a site visit or a viewing?
It captures the request, address, access details and preferred times. Where a diary connection has been built and tested with you, it can arrange the slot itself.
What about emergency call-outs?
It follows the routing you set: urgent calls go to a person or an on-call number rather than into a message queue.
Is this available today?
It is scoped per business. We look at the diary or CRM you use and tell you honestly what can be automated before you commit.

Read next

Hear it handle your calls.

We build a safe demonstration around your real customer journeys, on sample data.

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