Built, not bolted on
We shape software and automation around the way your team already works, rather than handing you a template.
About The Digital Hub
We are a digital team based in Pocklington, near York. We build bespoke software, CRM systems, websites and AI automation, then stay involved so the technology is genuinely useful day to day.
Speak with our team
We shape software and automation around the way your team already works, rather than handing you a template.
Setup, testing, launch and the improvements afterwards all come from the same small UK team.
You can visit or ring us at English House, Railway Street, Pocklington, York.
Our first conversational telephone project was not a salon at all. We built an AI concierge to handle spoken enquiries for York Racecourse events, and that is where the difficult parts were learned: callers talking over the greeting, background noise, keeping track of what had already been said, and knowing when to hand over to a person.
Salon calls turned out to be a harder version of the same problem. A caller says “the usual”, changes their mind halfway through, asks for a particular stylist, or wants colour that needs a patch test first. So we took the telephone work we already trusted and rebuilt it around a salon's treatments, team, diary and rules. That is 4sk.ai.
We are deliberately careful about what we claim. A booking system is only described as connected once its credentials have been validated, a line only goes live after the journeys have been tested with the owner, and we would rather tell you something is not possible than find out on a real client's call.
Ring 01904 900201 and you will get one of us — not the AI demonstration.