Book, move and cancel
Finds a suitable treatment, stylist and genuinely free time, then confirms with the caller before writing to the diary.
Hair, beauty & barbering
A receptionist that knows a skin fade from a blow dry.
Answer booking enquiries naturally, guide clients through your treatment menu and arrange appointments against real availability, without pulling your team away from the chair.
This is our flagship product, with recordings you can listen to on the home page.
Typical calls
“Could I have a cut and blow dry on Friday afternoon?”
Matches the treatment on your menu with its price and length, reads Friday's real availability, and states your notice period.
“Actually, just a blow dry would be better.”
Switches treatment without starting the call over, re-quotes the price and re-checks what is free.
“I want my roots done — is Chloe about on Saturday?”
Applies your colour, consultation and patch-test rules first, then checks Chloe's own availability for that service.
“Can I move Thursday's appointment?”
Confirms who is calling the way you asked, offers times that are genuinely free, and explains your change policy.
A front desk that follows your way of working.
Handles hair, barbering, colour, nails, brows, waxing and treatment enquiries from one menu.
Checks patch tests, consultations, deposits and cancellation rules before anything is confirmed.
Treats caller ID as a hint only, and confirms identity before using a client's history.
What it can handle
Answer treatment questions
Uses your own catalogue, prices and policies. Where it does not have an answer, it says so and takes a message.
Messages and transfers
Recognises when a person should take over, and passes on the caller's details and reason rather than a missed-call note.
Built around your systems
Our Phorest adapter is built and demonstrated: it reads services, staff and availability and creates or changes appointments. Your salon still grants its own access, and we validate those credentials against Phorest before launch. Booksy and Square Appointments are planned, and other systems are scoped honestly with you first.
Clear boundaries
It never invents a price, a free slot or which stylist can do what. Colour and treatment rules stay yours, and anything uncertain becomes a transfer or a message for your team.
Hear it handle your calls.
We build a safe demonstration around your real customer journeys, on sample data.