4sk.aiSalon AI Receptionist

Phorest integration

4sk.ai and Phorest

Phorest is the booking system our adapter is built and demonstrated against. It reads your services with their prices and durations, your staff and what each of them does, and live availability, then creates, moves or cancels appointments and records the outcome. Your salon grants its own Phorest access, and we validate those credentials against Phorest before your line goes live.

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What the adapter reads

Before a caller can be helped properly, the receptionist has to know your salon as well as your front desk does. It takes that from Phorest rather than from a form you fill in and then forget to update.

  • Your service list, with the price and duration Phorest holds for each one.
  • Your staff, and which services each of them performs.
  • Your branch, opening pattern and the diary itself.
  • Genuine availability for a specific service and staff member, read at the moment it is needed.
  • A client's past appointments and services, used only after the caller's identity has been confirmed.

What it writes

Booking and change requests are recorded. If a booking system declines or the outcome is uncertain, the receptionist must not claim confirmation; the team can review it.

  • Create an appointment for a matched service, staff member and genuinely free slot.
  • Reschedule an existing appointment, after stating your notice period.
  • Cancel, with your cancellation rules read out first.

What it will not do

The receptionist does not collect card details. Where you use a hosted deposit payment link, that process is agreed and tested during setup before it is mentioned on a call.

It does not invent a price, a duration, a free slot or which stylist can perform a service. If Phorest has not told it, it does not know, and it says so and hands over.

Getting connected

Onboarding is managed by our team. You supply Phorest access for your business and branch; we import and check your services, staff and rules; we run the test calls with you on demonstration data; then your line goes live.

Two days is our target once your booking-system access and salon information are supplied. Your line goes live only after the test calls are reviewed with you and passed.

Common questions

Is 4sk.ai connected to my Phorest account already?
No. The adapter is built; your account is separate. You supply Phorest access for your business and branch, we validate it against Phorest, and only then does your line go live. Nothing reads or writes your live diary before that.
What does it need from Phorest?
Your Phorest business and branch identifiers and the credentials Phorest issues for API access. We hold them encrypted, server-side. If you would rather ask Phorest first, do — we will wait.
Can it move or cancel an existing appointment?
Yes. It can create, reschedule and cancel, and it applies your notice period before it offers to change anything. Every attempt is recorded with what was requested, what Phorest replied and the final outcome.
How does it know the availability is real?
It asks Phorest at the moment the caller asks, for that service and that staff member. Availability is never cached. It also holds back slots inside the lead time your salon has configured.
Can it take a deposit?
The receptionist does not collect card details. Any deposit or hosted payment-link process must be agreed and tested during setup; it must not promise a link unless that delivery process is configured.
Does Phorest endorse this?
No, and we do not claim otherwise. We have built to the interface Phorest publishes for its customers. We are not a Phorest partner, reseller or certified supplier.

Read next

Already on Phorest?

We can show you the whole journey on demonstration data before anything touches your live diary.

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